Delete your Staarbox account
In the app
- Open Staarbox and sign in with your mobile number.
- Tap Profile at the bottom of the screen.
- On My Account, tap Delete account.
- Read what will be removed, then tap Delete.
No longer have the app?
Write to us at the contact below from any device, with the mobile number of your account. We call that number back to confirm it is yours, then delete the account and tell you when it is done.
What is deleted, and what we keep
- You can delete a profile (other than the account holder's) in the app. Its plan ends, boxes not yet packed are cancelled and not charged, and its wallet money moves to the account holder's wallet. Its coins and coupons are lost. A profile can't be deleted from 7:30 PM until its packed box's delivery slot has ended.
- You can delete your whole account in the app at any time. It is deleted at once and can't be undone. All profiles, plans, wallet money, coins and coupons are lost, and nothing is refunded. If you delete it after 7:30 PM, tomorrow's box is already packed and charged, and it won't be delivered.
- We keep only what the law requires, such as invoices and payment records (see our Privacy Policy).
Contact
Email: contact@staarbox.in
Phone: 0452-4035878
Grievance Officer: Kiran Sidharth, Proprietor. Email contact@staarbox.in, or write to 92, Alagar Garden, 2nd Street, Sundarrajanpatti, Sembiyanendal, Madurai, Tamil Nadu 625107.
We acknowledge complaints within 48 hours and resolve them within 30 days.