Refund policy

• All payments (plans, samples and wallet top-ups) are final. We don't refund payments or wallet money, including when a profile or an account is deleted, except where the law requires it.
• A plan can't be cancelled in the middle. You can block delivery days instead (see "Blocking days and customising your box").
• If we fail to deliver a box through our own fault, that day's charge, with its add-ons, goes back to the wallet, and one delivery day is added to your plan. If we can't pack a box, that day isn't charged and a day is added.
• If Razorpay takes a payment but can't complete it, Razorpay returns it to you automatically.

From our Terms of Service, version 1.3, in effect from 2026-10-10.